County Services You May Be Interested In

Community Outreach and Public Participation
for the Annual Action Plan


COUNTY DEPARTMENT ASSISTANCE


211LA

Call 211!  211 LA County, a 501(c)3 organization, is one of the largest and most effective resource lines in the nation providing access to comprehensive social services and disaster support for L.A. County residents.  With one phone call, clients are directly screened and connected with the service they need for themselves or their children, including shelters, meals, autism screening, veterans' services, substance abuse programs, health care and mental health services, and access to jobs.

HELPFUL LINKS TO COUNTY WEBSITES
For specific services and resources, please visit the websites of the following County of Los Angeles Departments, Community Development Commission (CDC) Divisions, and partner organizations by clicking on the agency's name:

 

County Mapping Service
Find Services in Los Angeles County

County Departments
Animal Care and Control
For questions about:
•     ‘View Our Animals’ Program
•     Pet Licenses
•     Spay & Neuter Services
•     Vaccinations
•     Volunteer
•     Donate

Department of Consumer and Business Affairs
For questions about:
•     Complaints about Purchases, Credit, Car Sales, and Other Consumer Topics
•     Landlord/Tenant issues
•     Real Estate Fraud and Foreclosure Prevention
•     Small Claims Court Advice
•     Identity Theft
•     Starting a Small Business
•     Mediation Services

Los Angeles County Fire Department
Employee Service Section
For Questions About:
•     Fire Explorer Program for 15 to 21-Year Olds
•     Community Emergency Response Team (CERT) Training
•     Safe House Program to Ensure Temporary Haven for Any Child or Adult
•     The Safely Surrendered Baby Law Allows for Babies to be Surrendered at any Hospital or Fire
       Station in Los Angeles County, No Questions Asked
•      Important Fire Safety Tips can be found at::  www.fire.lacounty.gov/safety-messages/fire-safety-tips/

Department of Parks and Recreation
For Questions About:
•     Organized Youth Sports Programs, Playing Fields, and Walking Clubs
•     Boating, Fishing, and Swimming Activities
•     Miles of Trails for Bicycling, Hiking, and Horseback Riding
•     Nature Centers, Wildlife Sanctuaries and Arts and Cultural Programs
•     Seasonal Youth Day Camps and After-School Programs
•     Low-Cost Health and Fitness Programs
•     Programs for Senior Citizens, Tiny Tots, and Adults

Department of Public Heath
Children's Medical Services
For Questions About:
•     Medical Services for Children With Special Health Care Needs [California Children’s Services (CSS)]
•     Preventive Health Exams for Children with Medi-Cal Coverage [Child Health and Disability
       Prevention Program (CHDP)]

Chronic Disease & Injury Prevention
For Questions About:
•     Injury and Violence Prevention
•     Nutrition and Physical Activity
•     Senior Health
•     Tobacco Cessation
•     Choose ‘Health LA’ Restaurants

Communicable Disease Control & Prevention
For Questions About:
•     Acute Communicable Disease Control
•     Immunizations
•     Tuberculosis Control
•     Veterinary Public Health
•     Viral Hepatitis Prevention

Community Health Services
Community Health Services

For Questions About:
•     14 Public Health Centers Offer Free and Low-Cost Services to Those Without Health Insurance or a
       Regular Health Care Provider.
•     Immunizations
•     Tuberculosis (TB) Screening and Treatment
•     Sexually Transmitted Disease (STD) Testing and Treatment
•     Public Health Data

Division of HIV & STD Programs
For Questions About:
•      HIV and STD Prevention, Testing and Treatment

Environmental Health Division
Bureau of District Surveillance and Enforcement
For Questions About:
•     Food Safety at a Restaurant, Market, Bakery, Food Truck, or Other Location
•     Obtain a Permit for a Food Business, Including Mobile Food Facilities
•     Poor Conditions of Housing and Rentals, Including Bugs and Rodents
•     Lead Poisoning, Unsafe Home Renovation, and Indoor/Outdoor Air Quality
•     Unmaintained Pools with Standing Water and Mosquito Breeding
•     Body Art and Tattoo Parlor Businesses
•     Unsanitary Conditions in Public Places, Pools, Buildings, Facilities, and Beaches

Childhood Lead Poisoning Prevention Program/
Lead Hazard Reduction & Enforcement

For Questions About:
•     How to Renovate and Repair Painted Surfaces that May Contain Lead-Based Paint (Pre-1978 Homes)
•     How to File a Complaint about Unsafe Rehabilitation/Painting Work in Residential Buildings
•     How to Get Tested for Lead
•     Sources of Lead

Emergency Preparedness & Response Program
For Questions About:
•     Community-level Emergency Preparedness Planning Strategies
•     Public Health Emergency Volunteer Corps
•     Medical Reserve Corps – Los Angeles

Health Assessment & Epidemiology
For Questions About:
•     Birth and Death Certificates
•     Public Health Data
•     Medical Marijuana Identification Cards

Health Facilities Inspection
For Questions About:
•     Licensing and Certification of Various Health Facilities
•     Nursing Home Complaints

Maternal, Child & Adolescent Health
For Questions About:
•     Childhood Lead Poisoning Prevention
•     Health Insurance Enrollment for Families Regardless of Legal Status
•     Referrals to Comprehensive Preconception, Prenatal, and Postnatal Services
•     Social Support and Empowerment Classes
•     Nurse - Family Partnership (NFP)

Office of Women's Health
For Questions About:
•     Breast or Cervical Cancer Screening
•     Health Insurance Enrollment Regardless of Legal Status
•     Heart Disease Risk Assessments
•     Family Planning/Pregnancy/Sexually Transmitted Diseases

Substance Abuse Prevention & Control
For Questions About:
•     Antelope Valley Rehabilitation Center - Residential and Outpatient Treatment Programs
      •     Youth Treatment and Prevention
      •     Addiction Treatment Services
      •     Recovery Support Services
      •     Criminal Justice Programs, Including DUI Programs
      •     Alcohol and Drug Related Educational Materials

County of Los Angeles Public Library
For Questions About:
•     The 24-7 Virtual Library Offers Several Online Learning Opportunities
•     Summer Reading Program
•     Family Place Libraries Provide Education and Support for Parents
•     Workshops and Volunteer Activities for Teens
•     Ethnic Resource Centers Offer a Wealth of Information and Research Possibilities
•     Early Literacy Books, Programs, and Activities for Babies and Toddlers
•     Use of Community Meeting Rooms for Volunteer Group Meetings and Civic Events

Department of Public Works 
Report a Problem:  http://dpw.lacounty.gov/contact/
For Questions About:

Building & Safety
•     Code Enforcement
      •     Unsafe Buildings or Structures
      •     Unpermitted Buildings, Structures, and Grading
      •     Recovery Support Services
      •     Non-Inspected Permitted Work
•     Property Rehabilitation Program
      •     Neighborhood Deterioration and Blight

Flood Control
•     Flood Zone Determinations
•     Local flood and drainage deficiency issues
•     Flooding Issues at Areas Affected by Wildfires
•     Rainfall Records and Hydrology Reports
•     Flood Control Channel Storm Drain Maintenance

Environmental Programs
•     Graffiti Abatement - Removal Hotline
•     Industrial Waste/Underground Tank/Storm Water Inspections
•     Trash, Recycling and Green Waste Collection Services

Road Maintenance and Improvements
•     Road Improvements
•     Road Maintenance
•     Pavement Repairs (e.g. potholes, etc.)
•     Parkway Tree Trimming
•     Street Sweeping

Traffic Issues and Street Lighting
•     Traffic Signal Maintenance Hotline
•     Traffic-Related Improvements
•     Streetlight Districts
•     Southern California Edison Street Lighting Repair Hotline

Additional Services
•     Public Transit Services
•     Railroad Operations Issues
•     Waterworks and Sewer Maintenance Services
•     County-operated Airports
•     Sewer Improvement Districts
•     Landscape Maintenance Districts

County Bikeways
•     Upcoming Bikeway Projects
•     Planned Bikeway Closures and Bicycling Events
•     Bike Path Maintenance Request

Sheriff’s Department
Sheriff’s Information Bureau
For Questions About:
•     Law Enforcement Services - Patrol Station Areas
•     File an Online Police Report
•     Sheriff Job Openings
•     Crime Statistics
•     Superior Court Information
•     Inmate and Jail Information
•     Digital Witness Program – “See something / Send something”

 

Partner Agencies

California Highway Patrol, Southern Division
For Questions About:
•     Senior Volunteer Programs
•     Youth Programs
•     CHP 11-99 Foundation
•     File a Traffic Complaint
•     Driving Safety Tips for New Drivers and Seniors
•     Child Passenger Safety Seat Inspections
•     Salvage Vehicle Inspection

Housing Rights Center  
For Questions About:
•     Information about Landlord-Tenant Rights
•     Information about Housing Discrimination
•     How to File a Housing Discrimination Complaint
•     Community Outreach and Education
•     Affordable Housing Listings

UC Cooperative Extension (Los Angeles County) 
For Questions About:
•     Adult Nutrition Education
•     Youth Nutrition Education
•     Gardening Workshops
•     4-H Youth Development Program
•     Water Conservation Education and Information
•     Fire Safety Education and Information
•     Integrated Pest Management Education and Information

CDC/Housing Authority 
Assisted Housing 
For Questions About:
•     Section 8 Housing Choice Voucher Program (HCV)
•     Veterans Affairs Supportive Housing Program (VASH)
•     Project-Based Voucher Program (PBV)
•     Shelter Plus Care/Continuum of Care Program (S+C/CoC)
•     Housing Opportunities for Persons with AIDS (HOPWA)
•     HCV Family Unification Program (FUP)
•     Family Self-Sufficiency Program (FSS)

Housing Management
For Questions About:
•     For the Public:
      •     13 Site-Based Waiting Lists

•     For Public Housing Residents:
      •     Resident Councils
      •     The Growing Experience at Carmelitos
      •     On-site Family Learning Centers and Recreation Programs
      •     Services for Seniors and People with Disabilities
      •     Family Self-Sufficiency (FSS) Program and Childcare Program
      •     Clinical Services
      •     Community Development Foundation (CDF) Scholarships and Activities

Economic and Housing Development
Family Home Improvement Program (SFHIP)
For Questions About:
•     Home Improvement Loans - 0% Interest and No Monthly Payments
•     Loans up to 15,000 for Eligible Repairs
•     Roofing, Plumbing, Electrical, Heating, Windows, Minor Code Violations, and More
•     Eligibility Requirements: Low-Income Households in the Unincorporated Areas of Los Angeles County
•     Energy Savings Program – Incentives /Rebates up to $3,000