HOUSING AUTHORITY
Section 8 Program Moves Forward
The Corrective Action Plan proposed a strategy to guide the Section 8 Program toward its goal of achieving "high performer" status under HUD’s Section Eight Management Assessment Program (SEMAP) by the end of fiscal year (FY) 2012.
On July 7, 2009, HACoLA presented a Corrective Action Plan (CAP) for the Section 8 program’s annual reexaminations to the Board of Supervisors. The CAP proposed a strategy to guide the Section 8 Program toward its goal of achieving "high performer" status under HUD's Section Eight Management Assessment Program (SEMAP) by the end of fiscal year (FY) 2012.
The strategy includes implementing new technology, providing more staff training, hiring new staff, and making procedural changes designed to reduce the time needed to complete a reexamination from 4 hours to 2.5 hours. Streamlining the process will also enable HACoLA to significantly lessen the number of overtime hours needed to complete nearly 2,000 reexaminations every month.
Most significantly, the CAP realigns staff with critical case management functions, including lease-up, inspections, case management, and quality control. In the first quarter of the FY, HACoLA began hiring more case managers to ensure timely completion of these case management functions. To further these efforts, HACoLA will begin hiring specialized staff to review applicant eligibility, complete the monthly Housing Quality Standards inspections, and perform quality control reviews required by SEMAP.
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